• Address: 3700 NE Hwy 13 Osceola, MO 64776
  • Phone: 417-646-8131
  • Hours: Monday - Thursday 8 a.m. - 7 p.m. | Friday 8 a.m. - 8 p.m. | Sat. & Sun. 8 a.m. - 8 p.m.
  • ESTABLISHED IN 1944

Orders

How do I place an order?

After you have chosen an item, then click “Add to cart”, and it will automatically be placed in your shopping cart. You can then continue to select products in our online store, adding to your shopping cart, as needed. If you have already completed your selection, then proceed directly to checkout.

How can I cancel or change my order?

Carefully check the contents of your basket. You can change the number of instances of the product or remove individual items by simply pressing the “Recalculate”. Further, if all selected correctly, click the “Checkout”. On the next step enter personal information (contacts, name, shipping address). You will then check the entered information and click “Send.”

What I have to consider in the processing of an order?

Depending on the size and weight of your goods as well as the delivery address specified in your account, you will be offered the available delivery methods. The term of delivery and the cost of courier delivery is calculated automatically by the system depending on your address, weight and size of your order, and the courier company that delivers to your region.

Orders received after 2:00 p.m. CST will be processed the following day. Standard delivery takes approximately 2 to 5 business days for delivery depending on the day of the week the order is placed. If the order is placed on Wednesday or later it may not ship until the following Monday.

What is important in the receipt of an order?

Checking your email for you tracking number is the best way to know the status of the delivery of your order.  Additionally, we will provide you updates on the status of your order via your email address.

Who should I contact if I have any questions?

In case of any problems with the completeness of the order, please contact us by phone Phone: (417) 646-8131 or e-mail: info@osceolacheese.com. Our team will help you solve the problem quickly. During regular business hours (8:00 a.m. – 4:00 p.m.).

I don’t want to buy this item now, but I also don’t want to forget it. What should I do?

You can click the “add to wishlist” and item will be added to “wishlist”. In that case, you can return to it purchase later. Click on the heart icon on the top right of the store.


Orders

Payment methods

Our shop supports multiple payment methods: Visa, MasterCard, American Express, Discover, PayPal

Any unanswered questions? Contact Us